.
But
the funniest thing is, strictly speaking, it isn’t even making the
queue for the ticket holder that much shorter. While you have to waste
time going to the attraction and getting a ticket, the time you would
normally spend in the queue is now yours to spend how you like. Often,
though, because of the time on the ticket, you will end up wandering
around, buying food you wouldn’t otherwise have bought, browsing
through shops you would normally not visit, and ride rides with short
queues that you probably wouldn’t care about otherwise.
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Single
Rider Queues rid the world of empty seats but don't really speed
up the queue |
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Also,
having to plan your day around timed tickets, especially in a park like
Disney where so many rides have Fast Pass, becomes tiresome. Frankly, it
sucks the fun out of the day to have to ‘schedule’ it around when
you’re due to return to a ride. You have to plan lunch, when to get
more tickets and when to use current tickets around what the time is on
that slip of paper you get.
I
suppose the old adage is “well, you don’t have to use this system
– there’s still a stand by queue”. Well, no, it isn’t as simple
as that. Thing is, if it wasn’t for Fastrack, Fast Pass or Q-Bot, the
stand by queue would probably be a third of the length it actually is.
Look
no further than Disneyland’s Pirates of the Caribbean. A high capacity
ride that never had queues. Fast Pass was installed, a stand by queue
suddenly and mysteriously appeared as people were getting Fast Pass to
avoid that queue.
Another
incentive is the much-maligned single rider queue. The single rider
queue, or SRQ, is a separate queue line for loners who in theory get
fast-track entry by filling in empty seats left by odd-numbered groups.
Single
riders may think they’re doing the noble thing by adding ballast to
seats that would otherwise be empty, and observant guests in the stand
by queue may applaud the park for the lack of empty seats on the train,
but unless organised with military precision, the benefits of the SRQ
are overrated.
Just
about the only parks where SRQ works is Disney, where rides have
batchers who can establish how many single riders are required to fill a
ride.
Without
batching, burdening operators with yet another queue (on top of Fastrack
and the stand by queue) eats away at the capacity of even the most
efficient coaster. Delaying the train for even a few seconds while a
single rider finds their empty seat is a complete nonsense when the
whole train could in that time have been dispatched to avoid stacking.
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Stealth
operators have up to 4 queues to look after, but single riders are
at least batched before loading |
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At
Disney, it is the norm for single riders to use a special queue that
joins on the loading side of the ride so that they can be grouped up
with odd numbered groups before it is likely to cause delay.
But,
even so, filling up the occasional empty seat is little more than a PR
exercise. The only beneficiaries are the single riders themselves who
normally can get on a coaster within fifteen minutes.
While
even this isn’t guaranteed, taking a handful of riders out of the
stand by queue of 1200 people (an hours worth, for example) and putting
them in the single rider queue saves just 30-seconds out of every hour.
And
that’s on paper. This doesn’t account for the fact that single
riders distract operators and would cost the ride more than 30-seconds
over the hour. It also doesn’t account for the fact that while most
people in the stand by queue would only ride once, single riders often
reride over and over again, which means that it isn’t in fact 10
people out of the stand by queue, it is less because they wouldn’t be
there anyway.
Continues...
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