.
So,
they obviously did their research. But what went wrong?
The
French resistance was one problem. In the early days of Disneyland Paris
the French government were hardly supportive. In fact, the French in
general are often incensed by the fact that their way of life is slowly
eroding away.
So
much so, in fact, there were protests from Parisians at the opening of
Disneyland Paris protesting the fact that Disneyland Paris was an
intrusion on their centuries of culture.
So
why build a park in France? Well, there are about 370 million reasons
– those being prospective visitors. France is well situated for 70
million people to get to the park with just a four-hour car drive, and
only a 2-hour flight for a further 300 million people.
Yet,
with such potential, attendance targets were hugely optimistic. A tenth
of the expected visitors arrived on opening day and an average of only
25,000 a day thereafter as opposed to the predicted 60,000.
With
eight resort hotels, shorter-than-forecast queues and shows that people
weren’t interested in, people were having no problem cramming as much
of the park as possible into a single day to avoid the expense of
staying overnight.
Consequently,
during the winter in particular there were luxurious hotels with
hundreds of staff ready and waiting to bow to the needs of... well...
nobody.
Built
over budget and with no notable income to pay off $1 billion in loans,
Disney were fast losing patience in the resort. By 1994, Walt Disney
threatened banks saying that loan repayments must be restructured
otherwise Disney would walk away and close the park.
Eventually,
the banks surrendered and Disney at last could invest properly into the
park with flagship rides such as Space Mountain which catered for the
European market more effectively, and by summer 1995, the park had broke
even with profits of £22m.
Despite
recovering and putting themselves in good stead for the future,
Disneyland Paris soon became Disneyland Resort Paris, a park of
– let’s say – Titanic proportions.
Sounds
exciting when I say it like that, doesn’t it? Sadly, by Titanic I mean
plagued with bad luck, and as lumbering and unresponsive when heading
towards [metaphorical] icebergs.
Of
course, icebergs aren’t a problem for Walt Disney Studios, but
that’s just about the only thing that isn’t. While car park
enthusiasts rejoiced at the prospect of an entire park being a 50 acre
hard-standing, the park lacked the individuality and character people
associate with Disney, and that vital ingredient; rides.
Of
course, smaller theme park chains are veritable speedboats compared to
Disney. If they see an iceberg, their agile jet-powered vessel will
cheekily swerve around any frozen obstacles, yet the unwieldy cruise
ship that is Disney will go ploughing straight into the iceberg with
spectacular effect.
Now,
on the face of it Walt Disney Studios may look like it cost no more than
a out-of-town cinema, but you have to remember that there is the whole
infrastructure to go with a theme park – the staff, the restaurants
(or, in WDS’s case, trailers), the operating costs. So, while your new
park will be a new source of revenue, you have to make sure people want
to visit. Disney Studios was like driving a juganaught through Alton
Village when a Smart Car would have done the trick.
You’d
think that after ten years, Disney would have a comfortable idea of what
people want from a theme park. But no, Walt Disney Studios opened and
the public stayed away.
You
see, this is a great example of completely misjudging who’s visiting
your park. Smaller parks install smaller rides – if they make a
mistake and install something people have no interest in (e.g.,
Eclipse), they can at least tipex out the mistake and make amends within
a reasonable timeframe.
Disney’s
‘quick’-fix is too little, too late, and the next major attraction
isn’t due to open for years yet. Hardly a sprightly response to the
disastrous attendance at Disney Studios. Continues...
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